As an interviewer, I occasionally conduct interviews that become painful as time goes on because the candidate is doing so poorly. I have the impression that, in these cases, the candidate internally knows they are not getting the job, and would just like to end things as soon as possible (as would I).
In the past, I have handled phone interviews of this type by ending a little early and giving a standard closing. However, I have empathy for the candidates and would feel better if I could say something nice without being dishonest. Theyโre not getting the job, but I may still respect them and honestly wish them well. Iโm not really sure how I could tactfully express thoughts like this, though.
My question is mainly about phone-based interviews, but Iโm interested in answers that also apply to in-person interviews. To be clear, this question is how, specifically, to be nice at the end of a bad interview, so Iโm looking for something more specific than simply ask how to end a bad interview. (Hence I donโt consider this a duplicate of questions asking how to end a bad interview.)
Iโve also ended interviews as a candidate on the phone myself. They asked a question that I didnโtโ have the answer to and I told them that I didnโt know. The next 2 questions were in that same direction, with them knowing that Iโd already said I wasnโt particularly fluent in that area but they kept on. At that point I said, โLetโs just stop here. We both know that Iโm not doing well answering your questions and to be honest, that youโre restating the same topic after being told that already I donโt know probably means we wouldnโt be a good fit.โ Too many people forget that itโs a two-way street and they seems shocked that anyone would actually end their interview.
Well, you probably are ending things politely so Iโm leaving that part out. What I have experienced and have tried to apply since it happened to me as an applicant is offering advice. Interviews are a great experience not only for getting a job but for finding your weaknesses and knowledge gaps.
If you are not willing to move on with the interview you can openly say it, but sugar coating that hit with some advice is a nice thing to do.
You then have the option to elaborate if you feel so inclined and/or if the now-former candidate asks either with the literal truth or something generic like โI just donโt think itโs a good fit.โ
I actually had someone do that to me in a face-to-face and thatโs how they worded it. It was supposed to be 3 steps in the interview and after 20 minutes they decided I wasnโt suited for them*. I was actually grateful that they chose not to waste my time going through the motions.